Secure transfer of data
We implement the appropriate technical and organisational security measures to ensure the optimal protection of the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The security levels are continuously reviewed in collaboration with security experts and adapted to new security standards.
The data exchange to and from our website is encrypted. We provide https as a transfer protocol for our website, and always use the current encryption. In addition, we offer our users content encryption in our contact forms and applications. We alone can decrypt this data. It is also possible to use alternative communication channels (e.g. surface mail).
Obligation to provide data
A range of personal data is required to establish, implement and terminate the obligation and the fulfilment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide.
We have summarised the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.
Data categories, sources and origin of data
The data we process is defined by the relevant context: it depends on whether, for example, you place an order online, enter a request on our contact form or if you want to send us an application or submit a complaint.
Please note that we may also provide information at specific points for specific processing situations separately where appropriate, e.g. when uploading application documents or when making a contact request.
We collect and process the following data when you visit our website:
· Name of the Internet service provider
· Web browser and operating system used
· Information on the website from which you visited us
· The IP address by your allocated Internet service provider
· Files accessed, volume of data transferred, downloads/file export
· Information on websites accessed on our site, including date and time.
For reasons of technical security (in particular to safeguard against attempts to attack of our web server), this data is stored in accordance with Article 6 (1) lit f GDPR. Anonymisation takes place no later than after seven days by abbreviating the IP address so that no reference is made to the user.
We collect and process the following data as part of a contact request:
· Last name, first name (eventually: title)
· Contact information
· Info on wishes and interests
· Possible customer relationship to GEWISS.
We process the following data as part of the ordering process:
· Last name, first name (eventually: title)
· Birth date
· Delivery address
· Invoice address
· E-Mail address
· Data that may be legitimately processed from other / external sources.
We collect and process the following data as part of online applications:
· Last name, first name (eventually: title)
· Address
· Contact details
· We also use data that we have legitimately gained from publicly accessible directories (e.g., professional networks).
We collect and process the following data for newsletters:
· Last name, first name (eventually: title)
· E-Mail address
· We may use analysis data derived from newsletter evaluation.
We collect and process the following data for lotteries:
· Last name, first name (eventually: title)
· Mailing address or street address
· Email address (depending on the communication channel).
Contact form / Contact via email
A contact form is available on our website which can be used to contact us electronically. If you write to us using the contact form, we will process the data you submitted in the contact form to respond to your queries and requests.
In so doing, we respect the principle of data minimisation and data avoidance, such that you only have to provide the information we require to contact you, which is your email address and the message field itself. Your IP address will also be processed for technical reasons and for legal protection. All other data is voluntary, and additional fields are optional (e.g. to provide a more detailed response to your questions).
If you contact us by email, we will process the personal information provided in the email solely for the purpose of processing your request. If you do not contact us using the forms provided, no additional data will be collected.
Newsletter
You can subscribe to a free newsletter on our website. The email address and name you provided when you subscribed to the newsletter will be used to send the personalised newsletter.
The principle of data minimisation and data avoidance is observed here, as only the email address (where appropriate the name in the case of a personalised newsletter) is mandatory. Your IP address will also be processed when you subscribe to the newsletter for technical reasons and legal protection.
You can of course terminate the subscription at any time via the opt-out option provided in the newsletter and therefore withdraw your consent. You can also unsubscribe from the newsletter via our website.
Competition / advertising consent
You can participate in lotteries we offer on our website. If you complete the competition form, we process the relevant data you provided for the sole purpose of operating the competition.
The principle of data minimisation and data avoidance is observed here, as we only request data that is required to operate the competition. This is, for example, your name and email address.
The mandatory fields are marked with an asterisk (*). Your IP address will also be processed for technical reasons and legal protection. The additional fields are optional and can be completed on a voluntary basis. We cannot operate the competition without the mandatory fields, as users will not be able to participate.
You can also give your consent to publicity as part of the competition screen. You can of course, enter the competition without granting consent to publicity.
If you click the relevant checkbox to give your consent, we will also process your data to send you information and offers for our products and services in the field of electro installation technology and lighting technology by email or by surface mail.
You can withdraw your consent at any time without stating the reasons for such by contacting GEWISS Deutschland GmbH, Industriestr. 2, 35799 Merenberg, Tel. +49 6471 5010 or Email datenschutz@gewiss.de.
Registration / Customer account
Users can provide personal data to enable them to register on our website. Registration is necessary to perform a contract with you or required to implement pre-contractual measures (e. g. providing customer-specific information).
The principle of data minimisation and data avoidance is observed here, as only the mandatory data fields required for registration are marked with an asterisk (*). This is e.g. the email address, password and password re-entry.
For a possible order we also require the billing address information for the delivery (title, first name, last name, address). If the delivery address is different from the billing address, the delivery address details mentioned above must also be provided.
When you register on our website, the user’s IP address and the date and time of registration are also stored (technical background data). Activate the "Register now" to consent to the processing of your data.
Please note: We will encrypt the password you entered which will be stored with us. Our company employees cannot view this password and cannot therefore assist you if you forget it.
In this event, use the "Forgotten password" function, which will send you an automatically generated new password by email. No employee is authorised to request your password by telephone or in writing. Please never disclose your password should you receive such requests.
Upon completion of the registration process, your data will be stored with us for use in the protected customer area. When you log in to our website with your email address as your username and your password, this data will be made available to you on our website (e.g. for orders in our online shop). Completed orders can be tracked in the order history. You can specify changes to the billing or delivery address here.
Registered persons are free to amend/correct the billing or delivery address in the order history. You can also contact our customer service team, who will be happy to apply any changes / corrections. You can of course cancel or delete the registration or your customer account by sending an E-Mail to: datenschutz@gewiss.de
Marketing purposes
GEWISS is keen to nurture the customer relationship with you and to send you information and offers about our products and services. We therefore process your data to send you the relevant information and offers via email or via surface mail – as requested.
You may object to the use of your personal data for the purpose of direct marketing at any time; this also applies to profiling insofar as it is associated with direct marketing. If you object, we will cease processing your personal information for this purpose.
You can withdraw your consent at any time free of charge and informally without stating the reasons for such and should be addressed to GEWISS Deutschland GmbH, Industriestr. 2, 35799 Merenberg, Tel. +49 6471 5010, Email: datenschutz@gewiss.de.
